Privacy Policy

This Privacy Policy explains how Boutique Malu ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from our store. We are committed to handling your data responsibly and transparently.

Information we collect

When you place an order or contact us, we may collect your name, email address, shipping and billing address, phone number, and payment information. When you browse our store, we automatically collect certain information about your device, including your IP address, browser type, and how you interact with our site.

How we use your information

We use your information to process and fulfil your orders, communicate with you about your order, provide customer support, prevent fraud, and – where you have agreed – send you marketing communications. You can unsubscribe from marketing emails at any time.

Cookies

Our website uses cookies and similar technologies to keep your shopping cart working, remember your preferences, analyse site traffic, and support advertising. You can control or disable cookies through your browser settings; some features of the site may not work correctly if cookies are disabled.

Sharing your information

We share your information only with the service providers needed to run our store – such as our payment processor, shipping and fulfilment partners, and analytics providers – and only to the extent necessary. We do not sell your personal information. We may disclose information where required by law.

Data retention and security

We retain your personal information for as long as needed to fulfil the purposes described here and to meet legal and accounting obligations. We use appropriate technical and organisational measures, including SSL encryption, to protect your data.

Your rights

You have the right to access, correct, or request deletion of your personal information, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

If you have any questions about this policy or your order, please contact our customer service team:

• Email: support@boutiquemalu.com
• Phone: «PHONE»
• Hours: Monday to Friday. We aim to reply within 1–2 business days.

Boutique Malu is a trading name of Bond Establishment, Abbert 16, 1132 AH Volendam, Netherlands. Chamber of Commerce (KvK) no. 96617608. VAT no. NL005221243B51.